As we are a reliable family run business that makes every effort to ensure 100% customer satisfacrtion, we had no hesitationm in joining the Northamptonshire County Councils ‘Buy with Confidence’ scheme.

The aim of the Buy with Confidence scheme is to help consumers to avoid rip-offs and cowboys by providing a list of reputable local businesses, in a wide range of different trades. Member companies have been independently checked by staff from the local authority Trading Standards Service against the Scheme rules.

All members are subjected to stringent checks by Trading Standards staff to ensure their trustworthiness and compliance with the law. Levels of consumer complaints against members are also monitored on a regular basis.

If you have a problem with a member of the scheme they are required to deal with any complaints in a fair and equitable manner. If the complaint cannot be resolved, the Trading Standards Service will attempt to assist in reaching a solution.